Shipping & Delivery Policy

At Pranuthi’s Culture, we strive to ensure that your shopping experience is smooth and enjoyable, from placing your order to receiving your products. Please read our shipping policy carefully to understand how we handle shipping, delivery times, and returns.

Estimated Delivery Time

• Our estimated delivery time ranges from 3 to 10 business days, depending on your location. This timeframe is subject to change based on the distance and destination of the shipment.
• Please note that delivery times are estimated and not guaranteed. Factors such as weather conditions, customs clearance, and carrier delays may affect the actual delivery date.

Shipping Costs

• Shipping costs are calculated automatically at checkout based on your delivery address and the weight of the items in your order.
• We use Shiprocket as our shipping partner, which provides access to multiple courier services. This allows us to offer you a range of shipping options and rates.
• Once the order is picked up from our facility, the delivery time and any associated delays are the responsibility of our shipping partner.

Return Shipping Costs

• Customers are responsible for paying their own shipping costs when returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.
• For exchanges, the time it may take for your replacement product to reach you may vary based on your location.

Important Considerations

• For the return of high-value items, we recommend using a trackable shipping service or purchasing shipping insurance. This will provide you with proof of shipment and help ensure the safe return of your items.
• We cannot guarantee that we will receive your returned item, and we are not responsible for items lost in transit during the return process.

Additional Information

• Orders are processed and shipped only on business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package until it reaches your destination.
• If you have any questions or concerns about your order, shipping, or returns, please contact our customer service team for assistance.

By shopping with Pranuthi’s Culture, you agree to our shipping and return policies. We appreciate your understanding and cooperation in ensuring a seamless shopping experience.